Privacy Policy

Name and address of responsible person within the meaning of GDPR:

BENTELER International Aktiengesellschaft is the holding company of the BENTELER Group. You may also contact one of our local entities. You can find a list of all European companies here.

BENTELER International AG
Schillerstraße 25-27
5020 Salzburg
Austria

Phone: +43 662 2283-0
E-Mail: datenschutz@benteler.com


Data protection officer

Group Data Protection Officer
BENTELER RV GmbH
Elsener Straße 95
33102 Paderborn
Germany

Phone: +49 5254 81-0
E-Mail: datenschutz@benteler.com


Collection and processing of your personal data

When you visit our websites, we store different information about browser and operating system you use, date and time of your visit, the access result (if you were able to access this side or received an error), the search terms you may have entered, the functions of the website you used, the website from which you accessed our side as well as the website you visit after you leave our website by clicking on links on our website.
This data is used for statistical information to improve our internet presence and adapt it to your needs.

For security reasons we also store your IP-address and internet service provider to prevent and detect potential attacks on our website or any attempts of fraudulent activities.

Other personal information is only processed if you provide this data to us, e.g. via contact form, and is solely used for the intended purpose.

All collected data are only used within affiliated companies of the BENTELER group and will never been given to third parties without your explicit consent.

Analysis of usage data and use of analysis tool

The BENTELER Group uses the following tools to analyze your activity on our website:

  • Google Analytics, a web analysis service of Google Inc. (“Google”), to evaluate the use of this website. Google is certified according to the EU-U.S. Privacy Shield. The certificate can be found at https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI
    The operating mode “Universal Analytics” is used to assign data, sessions and interactions cross-device to a pseudonymous user ID and thus to investigate the activities of a user on different devices.
    Google Analytics uses so termed "cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there.
    • Protection of your personal data
      The IP anonymization feature has been activated for Google Analytics to protect your personal data, ensuring that no connection to a particular user can be established. Your IP will be abbreviated by Google within the member states of the European Union or in other states that are members of the European Economic Area before being sent to a server. Only in exceptional cases the full IP-address will be transferred to a server in the US and abbreviated there.

    • Purpose of processing
      As assigned by the responsible, Google will use this information in order to evaluate your use of the website, to collate reports on website activities and to provide further services to the website manager related to use of the website and of the Internet.
      Reports are compiled for BENTELER on your website activity so as to be able to adapt the Internet site to your needs.

    • Duration of data storing
      After 14 months, the data sent by us and linked to cookies, user IDs (eg user IDs) or advertising IDs will be automatically deleted. The deletion of data whose retention period has been reached is done automatically once a month.

    • Objection to tracking web analysis (opt out)
      You can prevent the storage of all cookies through the relevant adjustment of your browser software. However, please be advised that in such a case you might not be able to use all functions of this and of other websites to the full extent. In addition, you can prevent transmission of the data generated by the cookie related to the use of the website (including your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plugin retrievable under the following link: https://tools.google.com/dlpage/gaoptout?hl=en .
      You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website:
      Disable Google Analytics

    • Use of the advertising functions of Google Analytics
      Functions by Google Analytics which support interest-based advertising and advertising on the basis of surfing behavior of users are used on this website in addition to the standard configuration by Google Analytics. In this context, Google Analytics uses a third party provider cookie from DoubleClick for evaluating data on the surfing behavior of users on different websites. Using these data, statistical statements can be made regarding demographical data and areas of interest of the website users.
      You are expressly advised that we are unable to access any data on the individual user and the statistical data we use cannot be traced to any specific user.
      Some of our website visitors will have our advertisement displayed on other websites after their visit. This type of advertisement is called remarketing or retargeting. If you object to the placement of these ads you are advised to use one of the possibilities mentioned above for deactivation of the website tracking by website users. Google also offers the possibility of independent management of cookies for setting your own advertising preferences: https://policies.google.com/technologies/ads?hl=en.

    • Further information
      For further information about Google Analytics Terms of Service and Privacy, please visit https://www.google.com/analytics/terms/us.html or rather under https://policies.google.com/?hl=en .

  • You Tube
    For the inclusion of videos on our website, we use the provider YouTube. YouTube is operated by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
    As soon as you visit our website with a YouTube plug-in, you will be connected to the servers of YouTube. In the process, the YouTube server is informed about which special page of our internet presence you visited. If you are also logged in to your YouTube account, YouTube would allow you to associate your browsing experience directly with your personal profile. You can eliminate this possibility of assignment if you log out of your account with all your mobile devices beforehand. For more information about YouTube's collection and use of your data, please read the privacy policy at https://policies.google.com/privacy?hl=en&gl=en.

Transfer of personal data to third parties; social plug-ins

BENTELER use social plug-ins on our websites from social networks like Facebook, Twitter and LinkedIn. When you visit our websites the social network plug-ins are deactivated, therefore no data is transmitted to the network. If you want to use one of the networks, you have to clock on the respective plugin to establish a connection. If you have user account on those networks and you are logged in when you visit our website, the network can associate you’re your visit with your user account. To avoid this, please log out before you visit our website.

When you activate a social plug-in, the network transfers the available content to your browser, which integrates it into our websites. In this situation, data transmissions can also take place that are initiated and controlled by the respective social network. The data transaction taking place between your system and the social network is only governed by the privacy policy of the respective network.

As long as you do not delete or deactivate cookies, the social plug-in remains active.

BENTELER itself will never transfer your personal data to third parties without your knowledge and consent.


Contact with BENTELER (Contact form or e-mail)

If you contact us via contact form or via E-Mail we will safe your data for handling reasons or for follow-up question for six months. Those data are only used within the BENTELER Group and will not be forwarded to any third party.


Data security and protection of your personal data

The BENTELER Group employs technical and organizational measures to protect your personal data stored by us against accidental or willful manipulation by unauthorized persons. Our security measures are continuously adapted to the technical development.

Your personal information is only stored and used by the companies of the BENTELER Group if you make it available to us. BENTELER will never amalgamate website tracking or other non-personal data with data from other sources without your explicit consent.

Please note that we cannot guarantee the confidentiality of sensitive personal data which you send us via unencrypted e-mail or Internet connection as against third parties.


Legal basis of data processing

Insofar as you have given us your consent for the processing of your personal data, that consent is the legal basis for the processing (Art. 6 para. 1 letter a GDPR).
In addition, we process personal data for the purposes of safeguarding our legitimate interests and the legitimate interests of third parties pursuant to Art. 6 para. 1 letter f GDPR. Maintaining the functionality of our IT systems, marketing our own products and services as well as documenting business contacts as required by law are such legitimate interests.
In case of legal requirements we process also data based on Art. 6 para. 1 letter c GDPR.


Data processing by third parties

The BENTELER Group involves external service providers in the data processing. BENTELER requires of these companies that the personal data accumulated in the processing is used exclusively for the intended purpose, and that adequate protection of the data is ensured in accordance with the locally applicable data protection regulations. Contracts with external providers will always fulfill the needs of Art. 28 of GDPR if there is access or processing of personal data.


Your rights

Based on article 15 to 18 and 20 of GDPR you have the right of information, correction, deletion, restriction, revocation and contradiction of your personal data.

If you have consented to the processing of your personal data, you have the right to revoke your consent at any time for future use. The legality of processing before revocation remains unaffected. We may further process such data pursuant to another applicable legal basis, e.g. for the fulfilment of our legal obligations.

In accordance with the existing legal provisions, on request, the companies of the BENTELER Group will inform you in writing whether and which of your personal data is stored by us. If, despite our endeavors, incorrect information of yours is stored by us, we will amend, block or delete this on your request if there is no need for the fulfilment of other legal obligations.

Please contact our Group Data Protection Officer of BENTELER RV GmbH, Elsener Straße 95, 33102 Paderborn, or send an email to: datenschutz@benteler.com.

If you believe that the processing of your personal data contravenes data protection or that your data protection rights has been infringed in any other way, according to Art. 77 of GDPR you may lodge a complaint with competent data protection supervisory authority.


Questions and suggestions regarding data protection

If you have questions regarding the processing of your personal data datenschutz@benteler.com