Privacy Policy

Collection, processing and use of data When you visit our websites, among other things, we use the following statistical information to improve our Internet presence:
  • Number of visitors of the individual websites
  • Operating system and browser used
  • Internet provider, access date and time
The BENTELER Group uses Google Analytics, a web analysis service of Google Inc. (“Google”), to evaluate the use of this website. The operating mode “Universal Analytics” is used. This makes it possible to assign data, sessions and interactions cross-device to a pseudonymous user ID and thus to investigate the activities of a user on different devices. Reports are compiled for BENTELER on your website activity so as to be able to adapt the Internet site to your needs. Google Analytics uses so termed "cookies", text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the US and stored there. As assigned by the manager of this website, Google will use this information in order to evaluate your use of the website, to collate reports on website activities and to provide further services to the website manager related to use of the website and of the Internet. Duration of Data Storage After 14 months, the data sent by us and linked to cookies, user IDs (eg user IDs) or advertising IDs will be automatically deleted. The deletion of data whose retention period has been reached is done automatically once a month. Protection of your personal data The IP anonymization feature has been activated for Google Analytics for protection of your personal data, ensuring that no connection to a particular user can be established. When the IP anonymization feature is activated your IP address will be abbreviated by Google within the member states of the European Union or in other states that are members of the European Economic Area before being sent to a server. The full IP address is only transmitted to a Google server in the US and abbreviated there in exceptional cases. The IP address transmitted from your browser within the framework of Google Analytics will not be amalgamated with other data from Google. Should we possess further personal data on our website users, we will not amalgamate these with website tracking data or other non-personal data. For further infomation about Google Analytics Terms of Service and Privacy, please visit or rather under Purpose of processing Google, on behalf of the operator of this website, will use this information to evaluate your website usage, to compile reports on website activity, and to provide other services related to this website and internet usage to the website operator. Legal basis The legal basis for the use of Google Analytics is your consent in accordance with Art. 6 para. 1 lit. a GDPR. Recipients / categories of recipients Google Inc. is the recipient of the collected data. Data transmission to third countries The personal data will be transmitted under the EU-US Privacy Shield on the basis of the adequacy decision of the European Commission in the USA. The certificate can be found at Duration of Data Storage After 14 months, the data sent by us and linked to cookies, user IDs (eg user IDs) or advertising IDs will be automatically deleted. The deletion of data whose retention period has been reached is done automatically once a month. Rights of affected Persons You can revoke your consent at any time with future effect by preventing the storage of cookies by setting your browser software accordingly; however, as the site operator, we point out that in this case you may not be able to use all functions of this website to their full extent. Objection to tracking web analysis (opt out) You can prevent the storage of all cookies through the relevant adjustment of your browser software. However, please be advised that in such a case you might not be able to use all functions of this and of other websites to the full extent. In addition, you can prevent transmission of the data generated by the cookie related to the use of the website (including your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plugin retrievable under the following link: You can refuse the use of Google Analytics by clicking on the following link. An opt-out cookie will be set on the computer, which prevents the future collection of your data when visiting this website: Disable Google Analytics Use of the advertising functions of Google Analytics Functions by Google Analytics which support interest-based advertising and advertising on the basis of surfing behavior of users are used on this website in addition to the standard configuration by Google Analytics. In this context, Google Analytics uses a third party provider cookie from DoubleClick for evaluating data on the surfing behavior of users on different websites. Using these data, statistical statements can be made regarding demographical data and areas of interest of the website users. You are expressly advised that we are unable to access any data on the individual user and the statistical data we use cannot be traced to any specific user. Some of our website visitors will have our advertisement displayed on other websites after their visit. This type of advertisement is called remarketing or retargeting. If you object to the placement of these ads you are advised to use one of the possibilities mentioned above for deactivation of the website tracking by website users. Google also offers the possibility of independent management of cookies for setting your own advertising preferences: Security The BENTELER Group employs technical and organisational measures to protect your personal data stored by us against accidental or wilful manipulation by unauthorised persons. Our security measures are continuously adapted to the technical development. Personal information Your personal information is only stored and used in the companies of the BENTELER Group if you make it available to us. Please note that we cannot guarantee the confidentiality of sensitive personal data which you send us via unencrypted e-mail or Internet connection as against third parties. Data processing by third parties The BENTELER Group involves external service providers in the data processing. BENTELER requires of these companies that the personal data accumulated in the processing is used exclusively for the intended purpose, and that adequate protection of the data is ensured in accordance with the locally applicable data protection regulations. Right of access In accordance with the existing legal provisions, on request, the companies of the BENTELER Group will inform you in writing whether and which of your personal data is stored by us. If, despite our endeavours, incorrect information of yours is stored by us, we will amend, block or delete this on your request. Questions and suggestions regarding data protection If you have questions regarding the processing of your personal data, please contact our Group Data Protection Officer of BENTELER Business Services GmbH, 33102 Paderborn, or send an email to: YouTube For the inclusion of videos on our website, we use the provider YouTube. YouTube is operated by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc., located at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. As soon as you visit our website with a YouTube plug-in, you will be connected to the servers of YouTube. In the process, the YouTube server is informed about which special page of our internet presence you visited. If you are also logged in to your YouTube account, YouTube would allow you to associate your browsing experience directly with your personal profile. You can eliminate this possibility of assignment if you log out of your account with all your mobile devices beforehand. For more information about YouTube's collection and use of your data, please read the privacy policy at Contact with BENTELER (Contact form) If you contact us via contact form or via E-Mail we will safe your data for handling reasons or for follow-up question for six months. We will not forward your data to any third parties without your agreement. Your rights Basically you have the right of information, correction, deletion, restriction, data portability, revocation and contradiction. If you think that the usage of your data contravenes data protection or that your data protection rights has been infringed in any other way you can complain at regulators. In Austria please contact the Data Protection Authority. Following the existing legal regulations the BENTELER companies will give you written notice weather and which of your personal data are saved. In case that there are wrong data saved despite our efforts we will change or delete them upon your request.